IT Addict, "High Tech made Simple" / This blog has moved to www.jeremyfain.net

Wednesday, June 21, 2006

Why one should buy a storage solution @ Flash Memory Store

My background:
I´m not a technologist, yet - though I´ve experienced IT a lot as a simple customer. I´m in the process of graduating with a Master in Management from HEC Paris (http://www.hec.fr), the leading French business university. However, I´ll be specializing in high tech next year, namely doing an additional Master-level course at Ecole Centrale Paris (http://www.ecp.fr) in computer science, telecommunications and project management. This track should provide me with the necessary tech knowledge, and know-how, to make IT Addict more and more technical with time going by.

Why you get to know about my background:
Because I´m hardly a technologist (so far), my posts for some time will probably relate experiences I´ve had as a customer (this very story for instance), or IT analyst (I read basically everything´s that related to IT in every major international paper every day, or every week when times are frantic; and I´ve worked as an IT stock analyst in Delhi, as a project manager in an Internet start-up in Tel Aviv, and a business development assistant in a Barcelona-based Venture Capital company). But your tech inputs are more than welcome, especially if you´re a sound, real geek: debates need depth to be relevant in today´s complex world.

The story:
We all need external storage solutions: think about all the private, precious data in your laptop that relies on your ability to avoid catching a virus! A 150€ move may secure a nice hedging strategy against information loss risks.
I decided to purchase an external hard-drive online, and found after researching the Internet an apparently pretty messy website, Flash Memory Store, which prices were rather low (not to say "dirt cheap"). 5 days after, I had received a nice QMemory 100BG mini-external drive. One week after, I was very happy about it when, coming back from a client in cold New Hampshire (USA) and having left my laptop in the trunk of the car, I found the hard drive frozen, like dead.
Though panicking since I had important stuff in it and only in it, I quickly found on Flash Memory Store the way I could sort things out: send it to their warehouse with all the details of my purchase, and they would return it fixed.
And you know what?
It worked. About a week later, I received a brand new external hard drive, with all the information previously stored in the frozen external memory drive in it! That´s what I call a nice online customer experience - who said online shopping is risky?

I´ve tried a lot of online stores in my life, and all I can say is that reviewing your vendors (on Amazon, eBay, etc.) and buzzing about great online stores (like http://www.Flash-Memory-Store.com) is the only way to drive crooks (numerous on the net) out of business - for the sake of all.

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